James Paget University Hospitals- Freedom of Information

The Freedom of Information Act was passed on 30th November 2000. It gives general right of access to all types of information held by public authorities. Full right of access commenced in January 2005 and replaced the Government's Code of Openness which had been in operation since 1994.

What does this mean to the NHS and its users?

Users will be able to find out more about the performance of the Trust

The Act created the office of the Information Commissioner

The Trust has a statutory duty to implement the Act

Patients continue to have a right to confidentiality

There are certain exemptions where information could be withheld

All requests for information must be responded to within 20 working days

There is a system of appeal if requests are not met within the specified time

For all Freedom of Information enquiries, please contact Anna Hills. You can submit your enquiries either via email foi@jpaget.nhs.uk or write to Anna Hills, Assistant Director of Governance, Safety & Compliance, James Paget University Hospitals NHS Foundation Trust, Lowestoft Road, Gorleston, Great Yarmouth, Norfolk, NR31 6LA.

The Freedom of Information Act does not give individuals access to their personal information but they can, of course, request this under the Data Protection Act.

The Trust wishes to be an open and welcoming organisation providing good information for our service users. Many of the Trust publications are available on this website and we have issued a Publication Scheme that tells you what information is available and how you can obtain it. You can download any of our documents and reports from the publications section.

Click here to see full details of the Freedom of Information Act 2000 on the government web site.

The Data Protection Act came into force on 1st March 2000. It provides living individuals with a right of access to personal information about themselves in either paper or computerised format.