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Strategies & Policies

Strategies & Policies

Here you will find our strategies and policies. Our Five Year Strategy provides an overview of the work going on at our Trust, while our Quality Improvement Strategy, Clinical Strategy and Five-Year People Strategy all cover specific areas. 

By clicking on each document below you can view each strategy. 


Five Year Strategy 2018-23

Please click on the images below to read our five year strategy documents. The summary document 'Shaping our Future' outlines the strategy with the 2019 refresh directly below that. For more information, please contact Ann Filby.

Shaping our future - Five year summary 2018-2023

Five Year Trust Strategy - 2019 refresh document


In view of the COVID-19 pandemic we have now updated our Trust objectives for 2020 - 2021. Please click on the image below for more details. This in summary highlights our four objectives - To deliver the best possible level of safe and effective care, to provide education, support and development for our staff to deliver excellence in practice, to effectively manage our financial resources and to actively participate in innovation, research and partnerships to transform our services. 

Trust Objectives 2020 21 - detailing our Objectives as outlined in text above

Quality Improvement Strategy 2018-2023


Our Clinical Strategy - 2021-2026

Clinical Strategy Cover

People and Culture Strategy 2020-2025

People And Culture Strategy 2020 25

Operational Plans

The Trust is required to produce a two year operational plan in line with statutory requirements set by NHS Improvement. This is the latest information on Trust plans, with more on the work across Norfolk and Waveney available within the Sustainability and Transformation Programme (STP).


Vision and community

We are working with the Norfolk and Waveney health and care partnership (STP) to become an Integrated Care System. Updates on this work are provided to our Board of Directors to ensure that the Board and the public across the whole area receive the same information on what is happening. More information can be found on the In Good Health website.

We are also exploring a number of opportunities to work with strategic partners, focusing on development of the Trust’s estate and its site strategy, and in taking forward the commercial strategy.

Other strategies & policies

Click the links below to download and view strategies and policies for the Trust.