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Bereavement Services

Opening Times: Bereavement Office - Monday to Thursday 08:30 – 16:30, Friday 08:00 – 16:00. Mortuary - Monday to Thursday 08:00 - 16:30, Friday 08:00 - 16:00. Emergency out of hours contact the on-call technician - 01493 452452.
Telephone: Bereavement office - 01493 452359 or 01493 453327. Mortuary - 01493 452396. Emergency out of hours - 01493 452452.
Location: Ground floor, west (back) corridor.

When someone dies there are many decisions and arrangements that have to be made. If you were the one who was closest to the deceased patient, a lot of responsibility may fall to you. This can be overwhelming, especially when you may be dealing with many emotions at the same time. Some people appreciate having lots of practical tasks to do when they are bereaved, while others find that they just cannot cope in the immediate period after losing a loved one. Ask family and friends for help and do not try to cope with everything on your own.

Whilst it is impossible to cover every detail, the team at the Bereavement Suite will try to provide help and advice on the main issues to be faced when arranging a funeral.

We will try to give support and advice with the practicalities associated with the loss of a loved one, particularly if the death has occurred in the hospital.


What services are provided?

  • Point of contact for the bereaved
  • Collect the Medical Cause Of Death Certificate
  • Collect any valuables and property of the deceased
  • On-site registrar two days a week
  • View in our chapel of rest
  • Liaise with the chaplains
  • Liaise with the East of England Eye Bank Co-ordinators
  • Liaise with the Medical school of Anatomy
  • Liaise with the Coroner’s office
  • Liaise with the police


Key staff

Key staff


Mortuary manager: Daryl Bourn

Senior Technician: Katie Green

Senior Technician: Natalie Jarvis

Senior Technician: Katie Lochrie

Mortuary Coordinator: Mica McHugh

Bereavement Coordinator: Hayley Spink

Bereavement Coordinator: Suzzanne Corrigan