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Dementia Care

Opening Times: Monday to Friday 8.30 - 16.30
Telephone: 01493 453731
Location: Across the hospital

Dementia Logo Yellow Background

More than 850,000 people in the UK are living with Dementia. For this reason we are committed to providing services that are dementia friendly and meet the needs of the variety of people we see with memory difficulties, and their carers.


Meet the team

Sarah Hay  Sarah Hay, Dementia Care Liaison Nurse

Sarah supports patients and their carers while in hospital and also provides training for staff - 01493 453731


Kim Crosswell

Kim Crosswell, Patient Pathway Co-ordinator

Kim helps to identify patients with dementia or memory difficulties and tracks them during their stay.


How we will help you

We will:

  • Advise and inform you prior to coming into hospital should you wish for such support. This includes elective and clinic appointments and surgery.
  • Support you during your hospital stay
  • Invite the person who knows you best to be involved in your care
  • Support any carer by making them aware of our flexible visiting times, the facilities next door at the Louise Hamilton Centre, and car parking concessions, etc.
  • Adjust your care where possible to ensure it is what's best for you
  • Make links with other agencies on your behalf if necessary e.g. Suffolk Family Carers
  • Signpost you to additional sources of support as appropriate e.g. Alzheimer's Society and Age UK
  • Track your care whilst you are in hospital.


What else we do:

  • Develop and improve services so they best meet your needs
  • Develop a range of resources for patients, carers and our staff
  • Support and train our staff to ensure they are knowledgeable and up-to-date.


Education and Training

All staff receive dementia awareness training when they commence their employment at the the Trust and then attend regular updates. The Education department also commissions a range of training from external partners such as the University of East Anglia, Dementia Friends, the Alzheimer's Society, Memory Joggers and others, to reinforce and expand upon this training. There are also other opportunities that take place on the wards to provide bespoke and 'bite-sized' training for staff.



 Dementia team on 01493 453731


Healthwatch Suffolk have gathered feedback from people with dementia and their carers to shape how experiences of care could be improved. 

Please click on the image below for a larger version of this poster and you can read more on the Healthwatch Suffolk website here; 

The Healthwatch Suffolk poster - please use the link above for full details

Flexible visiting times

Flexible Visiting Times

For further information information on flexible visiting times, please click the poster above and visit our visiting hours page here.

'This is me' booklet

Let's talk about dementia - white writing in a purple speech bubble image

Dementia cafe for all


Dementia Cafe's take place at the Louise Hamilton Centre on the first Wednesday of each month. This gives you the opportunity to meet, chat and swap stories and experiences.

Our early onset dementia cafe for those aged 65 and under meets monthly.

For further information, dates and times please contact the Dementia team.