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Dementia befrienders

Our Trust is looking for friendly, calm, Dementia Befrienders to help our patients during their hospital stay.

You can find out more about our Dementia Befrienders by watching our video.

If you are interested and would like to find out more please contact the Dementia team on 01493 453731.

Our Memory Walk

Memory Walk - seaside panel featuring old photographs, including Great Yarmouth's wooden roller coaster

Memory walk - featuring old photographs of key local shopping areas

Memory Walk - featuring old photographs of the local fishing industry

You can read more about the walk here.


VIP Pathway wins national award

Nursing Times VIP pathway win

Our VIP Pathway for patients living with dementia won a Nursing Times award in 2017.

Click here to find out more.

Dementia Care

Opening Times: Monday to Friday 8.30 - 16.30
Telephone: 01493 453731
Location: Across the hospital

Dementia Logo Yellow Background

More than 850,000 people in the UK are living with Dementia. For this reason we are committed to providing services that are dementia friendly and meet the needs of the variety of people we see with memory difficulties, and their carers.

Some of our volunteers at the Memory Walk launch, in front of the seaside themed panel

Meet the team

We are a small team consisting of a dementia care lead, a dementia care liaison nurse, a patient pathway co-ordinator for dementia and volunteer dementia befrienders.

Ali Thayne, our Dementia Care lead  Ali Thayne, Dementia Care Lead

Ali leads the Dementia Team and services provided within the Trust - 01493 453735


Sarah Hay  Sarah Hay, Dementia Care Liaison Nurse

Sarah supports patients and their carers while in hospital and also provides training for staff - 01493 453731


Kim Crosswell

Kim Crosswell, Patient Pathway Co-ordinator

Kim helps to identify patients with dementia or memory difficulties and tracks them during their stay.


Dementia Befrienders

These are volunteers who have received some dementia training, and who positively engage with patients in the hospital and support the dementia team.

You can find out more about Dementia Befrienders by watching our video here

If you would like a befriender to visit your loved one while they are in hospital please contact the team on the numbers above.


How we will help you

We will:

  • Advise and inform you prior to coming into hospital should you wish for such support. This includes elective and clinic appointments and surgery.
  • Support you during your hospital stay
  • Invite the person who knows you best to be involved in your care
  • Support any carer by making them aware of our flexible visiting times, the facilities next door at the Louise Hamilton Centre, and car parking concessions, etc.
  • Adjust your care where possible to ensure it is what's best for you
  • Make links with other agencies on your behalf if necessary e.g. Suffolk Family Carers
  • Signpost you to additional sources of support as appropriate e.g. Alzheimer's Society and Age UK
  • Track your care whilst you are in hospital.


What else we do:

  • Develop and improve services so they best meet your needs
  • Develop a range of resources for patients, carers and our staff
  • Support and train our staff to ensure they are knowledgeable and up-to-date.


Education and Training

All staff receive dementia awareness training when they commence their employment at the the Trust and then attend regular updates. The Education department also commissions a range of training from external partners such as the University of East Anglia, Dementia Friends, the Alzheimer's Society, Memory Joggers and others, to reinforce and expand upon this training. There are also other opportunities that take place on the wards to provide bespoke and 'bite-sized' training for staff.



 Dementia team on 01493 453731

Flexible visiting times

Flexible Visiting Times

For further information information on flexible visiting times, please click the poster above and visit our visiting hours page here.

'This is me' booklet

Let's talk about dementia - white writing in a purple speech bubble image

Dementia cafe for all


Dementia Cafe's take place at the Louise Hamilton Centre on the first Wednesday of each month. This gives you the opportunity to meet, chat and swap stories and experiences.

Our early onset dementia cafe for those aged 65 and under meets monthly.

For further information, dates and times please contact the Dementia team.