skip to main content

Endoscopy Unit

The James Paget University Hospital Endoscopy Unit is JAG Accredited and provides a range of both diagnostic and therapeutic endoscopic procedures.

Opening Times: Monday to Friday – 08.00 to 18.00
Telephone: For out-of-hours emergencies, please contact our Accident & Emergency team via our Switchboard - 01493 452452. For in-hours energencies or urgent enquiries please call the Endoscopy department on 01493 452370. For general enquiries about your appointment please call reception – 01493 452690
Location: Ground floor, North Corridor then right into Dermatology corridor. Endoscopy is signposted all along the way from the Main entrance.

About us

More than 20 of our Endoscopy team in one of the ward areas on the unit. A large group, wearing lots of different colour health care uniforms, stand in the middle of the ward area with a bed, covered in white sheets, in front of them.

The Endoscopy unit at the James Paget University Hospital is a JAG accredited purpose built unit supporting outpatient and inpatient endoscopic procedures. The department boasts a 24/7 Acute gastrointestinal bleeding service supported by a consultant gastroenterologist and nurse team.

The Endoscopy unit is a training, teaching and research active department which is fully equipped with video endoscopes and associated equipment. The unit consists of four Endoscopy theatres, one of which has the facilities to undertake X- ray screening and laser procedures. The department has state of the art equipment and an active equipment replacement programme.

Endoscopy Reception - one of our team sits behind the Endoscopy reception desk. His fingers are on a computer keyboard, with the screen in front of him, and he's looking towards the camera smiling.

There is a reception and waiting room area, recovery bays, bowel preparation areas with complete gender separation. 

The Unit was JAG accredited in 2013 following a peer review site visit and has since been successful in its rolling annual accreditation. Accreditation is based on satisfactory demonstration of all aspects of the quality of patient experience, quality and safety, training and workforce. The Endoscopy Users Group is the unit’s governance and education platform

The ethos of the unit is to provide high quality patient care provided by a team of Gastroenterologists, Surgeons and Clinical Endoscopists supported by nursing staff, technicians and clerical staff.

The unit works closely with other departments, wards and information services and collaborates with regional hospitals to deliver high quality care and endoscopy training.

Some of our Endoscopy team - many of them wearing blue scrubs - stand in the unit. The diverse group - including men and women of different ages - stand facing the camera and smiling. There are 13 in the group and they stand in roughly two rows, with five women, including two in nursing/ health care uniforms.

The department is constantly seeking to improve service provision and patient care and your feedback is important to us. There are a number of ways to provide feedback and this can be done through NHS Choices, theTrust's social media, our patient advice and liaison service (PALS), letters, cards etc. We also encourage users and their family or carers to join our Patient Participation Group that is run by our staff. Please enquire at reception for further information.

Three of the Endoscopy team - senior nurses Naomi and Anne and Business Support Manager Wayne, stand in the ward. Naomi wears a dark blue nurse tunic and trousers, Anne wears a navy dress uniform and Wayne, who stands between them, is in a dark short-sleeved shirt and grey checked trousers. Naomi and Wayne both wear blue lanyards.

What is an Endoscopy:

An endoscopic procedure allows the doctor or nurse to visually inspect your gastrointestinal tract using a video camera attached to the end of a long thin flexible tube or endoscope. Upper gastrointestinal endoscopy also known as OGD or gastroscopy is examination of the oesophagus (food pipe or gullet), stomach and duodenum (first part of the small bowel). Lower gastrointestinal endoscopy colonoscopy (or flexi sig) is an examination of the colon (large bowel). Please see patient information leaflet for specific endoscopic procedures.

Procedures undertaken in the endoscopy unit include:

  • Diagnostic and therapeutic Gastroscopy – looking at the oesophagus (gullet ) stomach and duodenum
  • Diagnostic and therapeutic Colonoscopy – looking at the large colon
  • Diagnostic and therapeutic Flexible Sigmoidoscopy – looking at the left side of the large colon
  • Therapeutic ERCP – looking at the bile and pancreatic ducts
  • Diagnostic Bronchoscopy – looking into the lungs
  • TOE – Ultrasound of the heart via the oesophagus

The inside of one of the examination rooms in endoscopy, with machines and screens visible that may be used during some of the procedures.

Booking an Endoscopy appointment

Appointments are booked in a number of ways;

  • Direct booking system – If you are attending an appointment and agree to have an endoscopic procedure you will be invited to book your endoscopy face to face in our booking office for a date that is suitable for you. If you are unable to book directly you will be invited to call the booking line on 01493 452062 on the next working day.
  • If your doctor has requested a procedure for you, the department will send you an appointment letter and invite you to confirm that it is suitable or call to change it.
  • If, after you have booked your appointment, you wish to change or cancel it, please call the appointments line as soon as possible.

Preparing for Your Appointment

With your appointment letter you will also receive an information booklet about the test you will have and the preparation you require including full instructions on how to manage other medical conditions relevant to the test such as diabetes, or medications such as anticoagulants, antiplatelet (blood thinning treatments) .The information booklet advises on what you can expect during and after your test.

If you are having sedation you will not be able to drive yourself. You will need to make arrangements for getting to the department and back home again. You will need a competent adult to accompany you home and you will need to be in the company of a competent adult overnight also. Further information is available in the booklet you will be provided with. 

You can get more information via the Endoscopy section of our leaflet A-Z here.


Frequently asked questions 

  • If you are having a colonoscopy or flexible sigmoidoscopy only, you can drink clear fluid right up to the appointment. However, if you are having a gastroscopy (either on its own or in the same appointment as a large bowel investigation), you must not eat anything for six hours before your appointment, but you may have sips of water up to two hours before.

  • For advice on blood thinning medication, diabetic medication or iron tablets, please refer to the information booklet sent with your appointment information.

    You are encouraged to take your other medications but take them an hour before taking the bowel preparation.  Be aware that, because of the diarrhoea, any medications you take may pass through your system more quickly than usual.

  • The purpose of the bowel preparation is to ensure that the entire lining of the bowel can be adequately examined so you are advised to follow the written instructions provided.  Although it may seem like a long time without food, most people find that drinking the preparation plus extra clear fluids, means that they don’t feel hungry. 

    If you are diabetic you will be given extra information on how to manage your diabetes while not eating normally, please refer to your information booklet.

  • The bowel preparation can be mixed with light-coloured squash or clear apple juice. You could also try chilling it or drinking the liquid through a straw. Do not use red squash as this can stain the bowel.

  • Referral for endoscopy will either be direct from your GP. Alternatively your GP will refer you to see a Hospital consultant in clinic and they will refer you on for endoscopy. An inpatient endoscopy service is also available.

  • If you have no transport and are eligible for hospital transport please contact –

    • If you live in the Suffolk area  - 0333 240 4100
    • If you live in the Norfolk area - 0345 603 8115



  • Accompanying friends and family are welcome to wait in reception until you are called through for your procedure . If they choose not to go home at this point they are welcome to wait in the main entrance cafeteria or walk in the grounds of the hospital. We do not allow relatives in recovery bays or procedure rooms except in exceptional circumstances. Relatives can be telephoned to collect the patient once they are ready. This is to protect the privacy and dignity for other patients in those areas.

  • On the day of the procedure we will offer you a copy of the endoscopy report on discharge. We will also give you an aftercare leaflet containing details of any further investigations that may be required or where and when results can be obtained for any samples taken.

    Helicobacter tests (Clotest) results should be available from your GP within 2 working days.

    Other samples – The referring doctor who will be either the hospital doctor or your GP will write to you or your GP with the results within 5 days of receipt. 

Key staff

Consultant Gastroenterologists

Dr P Banim (Assistant Medical Director)

Dr A Afridi (Clinical Lead)

Dr R Badreldin

Dr B Brett

Dr A Saleem

Dr M Sayed

Dr E Yang


Consultant Surgeons

Mr R Lal

Mr K Aryal

Mr R Guruswamy

Mr V Velchuru

Mr S Jogelekar

Ms M Bogden

Mr M Aakif

Mr C Liao

Mr B Atkari


Clinical Endoscopists

Judith Dron

Ilona Troiceanu

Lisa Chalkley


Medical Endoscopists

Dr David Fearnley

Dr Josip Stosic


Respiratory Consultants

Dr P Babu

Dr V Mahadavan

Dr A Kisseljov


Endoscopy staff

Radu Segarceanu - Matron

Anne Jones - Senior Sister

Naomi Starling - Sister

Jo Brown - Divisional Operations Manager

Wayne Renham - Business Support Manager