Delivering quality services to patients, carers and the public is the overriding ambition of all that we do at
the James Paget University Hospitals NHS Foundation Trust. In order to achieve this goal, it is vital that we
engage with our stakeholders when agreeing our intentions for the future.
We are currently developing our Quality Strategy which will steer our direction for the next four years, focusing on the following three
domains:
(1) Patient Safety (how we keep our patients safe from harm such as falls and pressure ulcers)
(2) Clinical Effectiveness (the standards of care we provide our patients)
(3) Patient and Staff Experience (what the process of giving and receiving care feels like for the patient,
their family and carers and our staff members)
As part of this process; we would like to gain your views to help inform our decisions regarding what our
priorities should be when developing our strategy. Your feedback will also help to contribute to the
development of our annual Quality Report.
To have your say; please go to https://www.surveymonkey.co.uk/r/Quality17-18 Please let us have your responses by 20 March 2017.
If you would like a paper copy of this questionnaire, please contact our Patient Advice and Liaison Services (PALS) Team;
Patient Advice and Liaison Services (PALS)
James Paget University Hospitals NHS Foundation Trust
Lowestoft Road
Gorleston
NR31 6LA