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Swan Model launched

07 November 2019


The James Paget is adopting a new initiative - the Swan Model – to enhance care at our hospital for people approaching the end of life and their families.

Swan Logo

Originally developed at The Pennine Acute Hospitals NHS Trust, the Swan Model offers dedicated support to patients in the last days of life, and to their families before and after their loved one has died.

It is recognised that end of life care is difficult for patients and their relatives and there are many choices to be made. The Swan Model aims to give support to understand the choices, as well as giving patients options on how and where they wish to be cared for as they approach the end of their lives.

The model is designed to give a personalised approach that is all about the little things that can make a patient’s stay more comfortable, in a way that is important to them. The model also supports our staff by giving them permission to do things differently, such as enabling patients to have their pet visit them in the hospital.

From the launch of the initiative today, Thursday 7 November, our staff will adopt the model, which is underpinned by empathetic, sensitive and open communication. 

There will be a recognition that this supports end of life care in the widest sense and will include things such as comfort packs for patients and relatives.

The Swan scheme uses the swan symbol to represent end of life and bereavement care. Where the swan sign is displayed it acts as a reminder to staff to provide additional support to relatives and friends whose loved ones are in the last stages of life and in their greatest time of need.

Please click on the images below to read our Swan poster and leaflet giving more information.

Swan Model Poster (1)                     Swan Model Leaflet (1)