skip to main content

Coronavirus COVID-19 information

Coronavirus COVID-19 information

 

Update 5 August 2020 

Although patients on wards in our hospital are now permitted to have a visitor, we are keeping some of our other initiatives in place while visiting is still restricted – please see our poster here.

All visits must be pre-booked by calling our patient helpline – 01493 453300 – and you will now be able to book for later the same day, subject to availability, if you call between 9am and 11am.

More than 600 people visited loved ones in booked slots between 11am and 7.30pm in the first four days of us opening up some visiting again, and we’d like to thank you for your patience in the early stages, as our team co-ordinated these bookings.

If you have any queries or would like to book to see a friend or relative please give the helpline team a call. They are available 9am to 5pm Monday to Friday and 9am to 1pm on Saturdays and Sundays. Outside of these hours you can email Patient.Visiting@jpaget.nhs.uk .

Please remember that only one visitor per patient is permitted at any one time, for a maximum of one hour, but we are also encouraging you to keep in touch via these other methods too.

Keeping In Touch With Loved Ones Leaflet

Update 27 July 2020

We are changing our hospital visiting arrangements from 11am this morning, Monday 27 July.
We recognise that the visiting restrictions put in place during the COVID-19 pandemic have been extremely difficult for patients, families and friends, but this was necessary to follow guidance from the Government and to minimise the spread of the infection.
Updated guidance means we are now re-introducing limited visiting for inpatient areas from today, but visits must be pre-booked. 

Patients in non-COVID wards can have one visitor a day, for a maximum of one hour. Unfortunately, children will not be able to visit.

All visits must be pre-booked by calling our patient helpline team on 01493 453300, which is now open 9am to 5pm Monday to Friday and 9 am to 1pm on Saturday and Sunday. 

For outside of these hours only, requests can be emailed to Patient.Visiting@jpaget.nhs.uk

Slots will be available between 11am and 7.30pm each day, from today, Monday 27. 

From tomorrow, booking will be required at least 24 hours before you wish to visit. Please be patient as we expect there will be a number of calls to the team today.

As the total number of visitors on a ward is restricted to allow for social distancing, we regret that it may not be possible for every patient to have a visitor every day. 

You will be asked to provide your name and contact details for Test & Trace purposes.

Please see the image here for more guidance and please let anyone who may not have access to social media know about the new arrangements if you know they currently have a relative or friend in our hospital.

Other initiatives, including video calls and our Letters to Loved Ones service, will remain in place. To find out more please visit https://www.jpaget.nhs.uk/news-media/news-events/2020/april/letters-to-loved-ones/

Visiting Changes 27July20

Face Cover 

Patient information - The use of face coverings when coming to the James Paget University Hospital

People infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it.

In line with recent recommendations from the World Health Organisation, we are introducing new measures at the James Paget University Hospital to keep visitors, patients, and staff safe.

From Monday, 15th June 2020 you will need to wear a face covering when you come to hospital as a visitor or outpatient.

What does this mean for me?

We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, it is important that you wear a face covering at all times. This is for your safety and the safety of other patients and staff.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, please see a member of staff on arrival and we will provide you with one.

If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. 

All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting.

COVID Precautions When Entering HospitalVisitor Exceptions

Where do I go for more information?

If you have further questions regarding the changes we have made across the Trust, please contact our Patient Advice and Liaison Service on 01493 453240.

 

Jpuhfront2019c

Update 2 July

Sadly, we can confirm that a man who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient was in his 50s. His family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 23 June

Sadly, we can confirm that a man who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient was in his 80s and had underlying health conditions. His family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 16 June

Sadly, we can confirm that a man who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient was in his 70s and had underlying health conditions. His family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 3 June

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 80s and a man in his 80s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 27 May

Sadly, we can confirm that a man who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient was in his 80s and had underlying health conditions. Their family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 26 May

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man in his 90s and a man in his 70s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 25 May

Sadly, we can confirm that one patient who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient who died was a man in his 80s, with underlying health conditions. His family has been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 24 May

Sadly, we can confirm that one patient who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient who died was a man in his 80s, with underlying health conditions. His family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 22 May

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 90s and a woman in her 80s both with underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 21 May

Sadly, we can confirm that one patient who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient who died was a man in his 80s, with underlying health conditions. His family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 19 May

Sadly, we can confirm that one patient who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient that died was a woman in her 60s with underlying health conditions. Her family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 15 May

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. Two of the patients were men, one in his 70s and the other in his 80s. Both had underlying health conditions. The third patient, a woman in her 80s, had no underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 13 May

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man and two women, all of whom were in their 80s and had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 12 May

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 80s and a man in his 80s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 9 May

Sadly, we can confirm that one patient who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient who died was a woman in her 90s, with underlying health conditions. Her family has been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 8 May

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were two men, one in their 60s and one in their 80s. Both patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 7 May

Sadly, we can confirm that a man who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient was in his 70s and had underlying health conditions. His family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 6 May

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were two men in their 90s and a woman in her 90s. All three patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 4 May

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man in his 90s and a man in his 70s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 3 May

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man in his 80s, who had underlying health conditions, and a woman in her 60s. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 2 May

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were all men, two in their 80s and one in his 70s, with underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 1 May

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man in his 70, who had underlying health conditions; and a man in his 60s. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 30 April

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 70s, a man in his 100s and a man in his 50s. All three patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 29 April

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 80s and a man in his 80s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 28 April

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. All three were women. Two of the patients, one in her 50s and the other in her 70s, had underlying health conditions. The third patient, in her 90s, had no underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 27 April

We can confirm that, sadly, three patients – two men in their 80s and a woman in her 60s, all of whom who had underlying health conditions - who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. Our thoughts and condolences remain with the patients’ family and loved ones at this difficult time. 

Update 25 April

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man in his 80s and a woman in her 70s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 24 April

Sadly, we can confirm that five patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 50s; a woman in her 60s; a woman in her 90s; a man in his 70s and a man in his 90s. All had underlying health conditions, with the exception of the man in his 70s. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 22 April

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 50s and a man in his 80s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 21 April

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man in his 80s, a woman in her 80s and a woman in her 90s. All three patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 20 April

We can confirm that, sadly, three patients who were being cared for at the James Paget University Hospital, who had tested positive for COVID-19, have died.
The patients who died were a woman in her 80s, a man in his 70s and a man in his 90s, all of whom had underlying health conditions.
Our thoughts and condolences remain with the patients’ family and loved ones at this difficult time. 

Update 19 April

Sadly, we can confirm that four patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man and a woman in their 80s and a woman in her 70s, all of whom had underlying health conditions. A man in his 60s also died with no underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 18 April

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 70s and a man in his 70s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 17 April

Sadly, we can confirm that four patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were two women in their 80s; a man in his 90s and a man in his 70s. All four patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 16 April

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 80s and a man in his 70s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 15 April

Sadly, we can confirm that five patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were four men in their 80s, two of whom had underlying health conditions; and a man in his 70s, who had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

 

Update 14 April

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. All three were men – two in their 70s and one in his 80s – and had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 13 April

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. One was a man in his 80s and a man and a woman in their 70s, all with underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 12 April

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. One was a woman in 90s and the other was a man in his 50s, both with underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 11 April

Sadly, we can confirm that a woman who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient was in her 70s and had underlying health conditions. Their family has been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 10 April

Sadly, we can confirm that six patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 80s; a woman in her 70s; a woman in her 60s; a man in his 80s; a man in his 70s; and a man in his 50s.  All six patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 9 April

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 90s and a man in his 80s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 7 April

Sadly, we can confirm that four patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 90s; a man in his 90s; a man in his 80s and a man in his 50s. All four patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 6 April

Sadly, we can confirm that four patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 90s; a woman in her 80s; a woman in her 50s and a man in his 80s. All four patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 5 April

Sadly, we can confirm that one patient who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient who died was a woman in her 70s with underlying health conditions. Their family has been informed and our thoughts and condolences are with them at this difficult and distressing time. 

Update 4 April

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man in his 60s and a man and woman in their 70s. All three patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 3 April

Sadly, we can confirm that three patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a man in his 90s; a woman in her 80s; and a man in his 70s. All three patients had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 2 April

Sadly, we can confirm that a woman who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient was in her 80s and had underlying health conditions. Her family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

 

Update 1 April

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 80s and a man in his 70s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

Update 31 March

Sadly, we can confirm that two patients who were being cared for at the James Paget University Hospital, and had tested positive for COVID-19, have died. The patients who died were a woman in her 90s and a man in his 70s. Both had underlying health conditions. Their families have been informed and our thoughts and condolences are with them at this difficult and distressing time.

 

Update 29 March

Sadly, we can confirm that a man who was being cared for at the James Paget University Hospital, and had tested positive for COVID-19, has died. The patient was in his 80s and had underlying health conditions. His family has been informed and our thoughts and condolences are with them at this difficult and distressing time.

The trust will not be giving out any further information on this patient

The media are asked to respect the wishes of the family and the interests of staff at the hospital to avoid any disruption to operational services.

 

 

Helpline Graphic

 

Update 27 March

Community pharmacies have amended opening times at the moment but you can find out when your local ones are open via this link - https://www.google.com/maps/d/editmid=1iKqZnTemh0bieLoWtsRB70wNeqGkpDuE&ll=52.177899729144215,0.4501408999999512&z=8

 

VISITING AND ZONES AT OUR HOSPITAL - Update 24 March 2020

Following the government announcement on stricter measures to tackle the spread of COVID-19, the James Paget University Hospital is implementing the following with immediate effect:

· No visitors will be allowed into the hospital to see patients, unless there are exceptional circumstances agreed with the ward manager in advance.

· All routine face-to-face outpatient appointments and elective procedures will be postponed from today. Patients will be informed in due course about further arrangements but should not come to the hospital unless specifically asked to do so.

· Urgent appointments and emergency surgery will continue as normal.

· Our A&E department remains open for patients requiring urgent care. But please remember that people should not visit the hospital if they have the symptoms of COVID-19, which includes a high temperature and/or a new continuous cough.

In the coming days, the hospital will be split into two ‘zones’ to protect both patients and staff, as we continue to accelerate our plans for dealing with the COVID-19 pandemic.

These clearly-marked zones will be designed to keep patients with suspected or confirmed COVID-19 separate from people who are not infected:

· Green zones will be used for treating patients who do not have the COVID-19 virus.

· Yellow zones will be used for treating patients who are suspected or confirmed as having COVID-19.

This will include the creation of a temporary A&E facility specifically for patients suffering from severe respiratory illness.

As you will understand, these measures are being introduced in line with national guidance and instruction. We would like to thank all our patients in advance for their co-operation and understanding.

Trust Chief Operating Officer Joanne Segasby said: “As the Chief Medical Officer has stated, NHS services are likely to come under intense pressure as the coronavirus spreads, and we need to ensure that we have as many beds available as possible to care for patients with severe respiratory problems when the number of infections peaks.

“Therefore, in line with well-established plans for situations like this, every hospital in England has now been asked to suspend all non-urgent elective work for at least three months, so we can train our staff and adapt certain areas.

“Urgent and emergency cases and cancer treatments will be carrying on as normal, but we know many people waiting for treatment will be disappointed or worried, and we will be contacting everyone affected as soon as possible."

JPUH Front 2020C

PATIENT HELPLINE SET UP - Update 18 March 2020

The James Paget University Hospital has today set up a dedicated helpline for people who have enquiries about their appointments/procedures or visiting the hospital. The number is 01493 453300. Please note that, at this time, appointments and procedures are currently going ahead as planned and that we will advise via this page if this changes. Please use this number instead of contacting ward/patient areas direct as it is intended to help free-up our frontline staff so that they have more time to dedicate to their patients. If you think you may have coronavirus symptoms please visit; https://www.nhs.uk/conditions/coronavirus-covid-19/.

You can get more information and advice here; https://www.gov.uk/…/coronavirus-covid-19-information-for-t… - Thank you.

Further to our statement yesterday confirming that there are patients at our hospital who have tested positive for COVID-19, please be aware that no further information about these patients will be released at this time.

*****

CASES OF COVID-19 CONFIRMED

Three positive cases of COVID-19 (Coronavirus) have been identified at James Paget University Hospital.

The patients were already being treated in isolation.

An extensive ‘contact tracing’ exercise is now underway by Public Health England to trace anyone who might have had close (face to face) contact. Close contacts will be given health advice about symptoms and what to do if they become unwell in the 14 days after they had contact with the confirmed case.

Dr Hazel Stuart, Medical Director, said: “To protect yourself, please be scrupulous with your hygiene and avoid touching your eyes, nose or mouth and use and then bin tissues if you cough or sneeze. Thorough hand washing will help to reduce the spread of COVID-19."

***

If you are concerned about Coronavirus/COVID-19, please visit the NHS coronavirus website here; https://tinyurl.com/vccz7ux .

If you have a cough, or fever, or shortness of breath, please use the 111 coronavirus service here: https://111.nhs.uk/covid-19.

Please do not come to our hospital unless instructed to do so by 111. 

 

Name

Type

Swab Tests How They Work pdf Download
Packing Check List pdf Download
Covid Discharge From Hospital Leaflet pdf Download
Covid Discharge Leaflet AE pdf Download