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Help us to help you


Our hospital continues to be really busy and we’re asking for your support as we work to ensure patients arriving with us can be seen, treated and given a bed if they need to stay with us.

If a close relative or friend is in hospital please can you support them to leave as soon as they are able to. We recognise this may not always be easy but it is really important that loved ones are collected from hospital as soon as they are ready to leave, either from the Emergency Department or from wards, to free up beds for patients needing emergency care.

If you need help managing your loved ones at home, please let our team know as there may be support available for you.

Many parts of the health service continue to be under pressure and Covid has not gone away. Please choose health care services wisely. If you don’t know which service you may need or if it’s urgent but not a life-threatening emergency then the NHS 111 service can help. Please call 111 or visit;

They can direct you to the most appropriate place. In life-threatening emergencies dial 999.

Pharmacists can give expert and speedy help with minor ailments. They can also provide over the counter remedies for minor health conditions.


Our hospital is very busy and we’re asking you not come into our A&E unless it is a genuine emergency.

If you need medical help then please use the NHS 111 service first – by dialing 111 or going online;

The team will be able to advise you where you should seek help and, if you need to come into A&E, they will be able to book an appointment for you, which will reduce the time you may have to wait.

Remember too that your local pharmacist is also a trained professional who will also be able to give advice and treatment for things such as cough, colds and stomach aches.

Please help us to help you and make use of the NHS 111 service first – thank you.

Advice graphic - Please use the NHS 111 website or dial 111 from any phone to determine which medical service you need.