Batteries are provided free of charge for NHS hearing aid users.
When collecting batteries please take your brown hearing aid record book with you. This will be signed and dated by a member of staff. Batteries will not be issued without your brown book.
Two packs of batteries per hearing aid will be issued. You can expect this supply to last you around four months. There is no need to collect them more often than this and you may be refused batteries if you do so. A friend or relative can collect batteries on your behalf as long as they have your brown hearing aid record book.
Batteries can only be provided for James Paget University Hospital hearing aid patients.
If your hearing aid has been issued at another NHS or private provider you will need to contact that provider for batteries and any follow up care.
Batteries can be collected from the following locations;
|
James Paget University Hospital |
Main Reception |
|
Acle Medical Centre |
Reception |
|
Hemsby Medical Centre |
Reception |
|
Northgate Hospital |
Resource Centre |
|
Bungay Medical Centre |
Reception |
|
Beccles Hospital |
Main Reception |
|
Rayner Green Centre, Halesworth |
Main Reception |
|
Sole Bay Health Centre |
Reception |
|
Kirkley Mill GP Surgery |
Reception |
|
Alexandra Road Surgery |
Reception |
|
Crestview Surgery |
Reception |
|
High Street Surgery |
Reception |
|
Bridge Road Surgery |
Reception |
|
Longshore Surgery, Kessingland |
Reception |
|
Victoria Road Surgery |
Reception |
If you have no other way of collecting batteries we can post them to you in certain circumstances.
Please contact us to request this.
Hearing Aid Battery Safety
It is dangerous for anyone to swallow a battery or for batteries to be put in places such as noses or ears. Make sure you do the following;
- Store batteries in a safe place, out of the reach of children, adults with vision or cognitive difficulties or pets
- Leave your hearing aid in a safe place when it is not in use
- Dispose of used batteries carefully in a battery recycling bin
- Try not to let young children or adults with cognitive difficulties see batteries being changed. It is safer if they do not know that the battery compartment opens.
Hearing aids can also be “tamperproof”. This means that it can be set up so that the battery compartment cannot be opened easily without the use of a tool. If you think it would be useful to be able to lock the battery drawer of your hearing aid, please ask your Audiologist.
If you think a hearing aid battery has been swallowed you must seek IMMEDIATE MEDICAL ATTENTION at your nearest Accident and Emergency Department. It should be treated as a medical emergency.
If you think your pet has swallowed a hearing aid battery, please contact your vet immediately.