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About us

The JPUH is a vibrant university hospital providing the best possible care to a population of 250,000 residents across Great Yarmouth, Lowestoft and Waveney, as well as to the many visitors who come to this part of East Anglia. Our main site in Gorleston is supported by the Newberry Clinic and other outreach clinics in the local area.

Ensuring our patients are central to everything we do is our priority. Our vision is to be an innovative organisation delivering compassionate and safe patient care through a well led and motivated workforce.

Named after the famed surgeon, The James Paget Hospital officially opened on 21 July 1982. We were established as a third wave NHS Trust in 1 April 1993 and became a Foundation Trust on 1 August 2006. This meant we were more able to develop services to meet the needs of our local community with local people and staff directly involved in decisions about their hospitals, and influence the future - our Trust members.

We provide a full range of general acute services plus a number of specialised services; including a hyperbaric chamber for ventilating and monitoring critically ill patients whilst they are receiving hyperbaric oxygen therapy. We work with a number of local primary care colleagues, community services and other acute trusts, to ensure that patients receive the best care in the right place - and are fully involved in our local health and care partnership - Norfolk and Waveney Integrated Care System (ICS).

The Trust has c500 inpatient beds located in the James Paget University Hospital. These are a mix of critical, intensive and high dependency care, general surgery and medicine, maternity, paediatrics and neonatal, and escalation beds used when we are experiencing high demand and need to deal with an increased number of patients needing our care. 

We employ over 4,000 staff, both part and full time, making us the largest local employer in the area. Our staff act as ambassadors for the Trust and are guided by our ambitions and values.

Our ambitions sit under four headings; Caring for our patients, Supporting our people, Collaborating with our partners and Enhancing our performance. Please click on the image below to read more. 

Our priorities and ambitions and our values graphic, which highlights how we aim to deliver the best care for our patients, support our team by promoting a fair, inclusive and safe workplace, work with partners to achieve seamless patient pathways, and enhance our performance to improve services, make best use of our resources and lead the way to achieving Net Zero. Our values are Collaboration, Accountability, Respect, Empowerment and Support - with the first letter of each spelling out CARES. 

We pride ourselves on our continuing commitment to modernising and improving patient care. As a University Hospital, the Trust trains over one third of the medical students from the University of East Anglia and has a strong national reputation for research and excellence in the quality of training facilities. We have also made huge progress in developing new roles and focussing on a 'Grow Your Own' approach to our staffing. For more on our education, training and research facilities, please click here.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners through the Norfolk and Waveney Integrated Care System.

We look to embrace technology, reduce waste and work sustainably across the health and care system.

Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us. If you would like to share your experience of the JPUH, good or bad, we would love to hear from you.

A photograph of the front entrance at the James PagetMain entrance

The front of our Education and Training Centre Education & Training Centre