Perinatal Pelvic Health Service | James Paget University Hospitals NHS Foundation Trust

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Perinatal Pelvic Health Service

Perinatal Pelvic Health Service

Our dedicated team of healthcare professionals are here to support women and birthing people throughout their perinatal journey - from the beginning of pregnancy through to 12 months postpartum - promoting pelvic health now and laying the foundation for long-term well-being.

All pregnant and postnatal women and birthing people (up to 12 months after birth) can self-refer to the Physiotherapy team within the Perinatal Pelvic Health Service (PPHS) if they experience any of the following symptoms:

Leaking of urine (pee) and/ or wind and/ or stool (poo)
Pelvic organ prolapse (bulging or heaviness in the vagina)
Pelvic pain linked to perineal injury or pelvic floor problems
Postpartum sexual pain
Pelvic pain following Caesarean section.

Please only complete this form if you are booked to give birth at, or received your labour care from, James Paget University Hospital, or any community hub or home birth team affiliated to the Trust.

If you do not meet this criteria but are experiencing any of the symptoms above, a referral from your GP or consultant is required to be seen by the Pelvic Health Physiotherapy team.

How do I self-refer?

You can make a referral by;

Completing the electronic form below which usually takes around two minutes to complete. Please try to fill in all your details to ensure the team can contact you.
If you cannot use the form you can call and provide your details on 01493 452378 (this is a voicemail answerphone service: please provide your name, date of birth, hospital number and contact details)
A health professional can refer on your behalf via either of the above methods.

What should I do if I need urgent same day help?

Please be aware, we are not an emergency service, therefore if you are experiencing signs and symptoms of urinary retention, urinary tract infection or wound infection (please see immediately below for signs and symptoms) please contact your GP or the NHS 111 service if out of hours.

If you are experiencing a loss of sensation when passing urine and/or to open your bowels, please call 111 from any phone.

If you notice blood in your urine, please contact your GP.

Signs and symptoms

Signs of acute urinary retention include a sudden inability to pass urine, usually with some pain or discomfort in your bladder.

Signs of urinary tract infection include pain or a burning sensation when urinating, urine that looks cloudy, darker or stronger smelling than usual.

Signs of wound infection or breakdown include an increase in pain, new bleeding or a pus-like discharge, or feeling unwell.

What happens after I've completed the form or called you?

You will be contacted by the Perinatal Pelvic Health Service (PPHS) team, who will send you a questionnaire to complete asking about your symptoms.

Please complete this questionnaire to the best of your ability because it will help the team select the most appropriate support for your needs based on the symptoms that you have.

The PPHS runs Monday to Friday, so please allow up to 72 hours for a response.

Is there a limit to accessing the service?

Women and birthing people are able to self-refer at any point throughout their pregnancy journey, or up to 12 months after their birthing experience.

How do I refer for other pregnancy related symptoms?

If you have any of the problems below you can refer to the Musculoskeletal Physiotherapy services by calling 01493 809977 or visiting; https://norfolkandwaveneycommunityhealth.nhs.uk/msk/refer-yourself/

Lower back or pelvic girdle pain
Separation of the stomach muscles
Carpel tunnel syndrome

What support might I receive following my referral?

After completing your referral form and filling in the questionnaire, you will either be sent a link with information and resources available, or an invitation to an information session.

In some instances you will be offered a face to face appointment with the clinical specialist team.

If your symptoms change at any point, or you do not feel you have received the care you need, you can re-refer at any time up to 12 months post-natal OR you can speak to your Midwife, GP or Health Visitor.

Privacy information

What is our legal reason for handling your personal information?

Any personal information we hold about you is processed for the purposes of 'provision of health or social care or treatment or the management of health or social care systems' and services under chapter 2, section 9 of the Data Protection Act 2018 (subject to parliamentary approval).

For more information on this legislation please visit: https://www.legislation.gov.uk/

What personal information do we need to collect about you and how do we obtain it?

Personal information about you is collected in a number of ways. This can be from referral details from your GP or another hospital, directly from you or from your authorised representative.

We are likely to hold the following basic personal information about you: your name, address (including letters sent to you), telephone numbers, date of birth, emergency or next of kin contacts and your GP details. We might also hold your email address, partnership or marriage status, occupation, your status ( if you are a patient who is an overseas visitor), place of birth and preferred name or maiden name

For more information please visit: https://www.jpaget.nhs.uk/privacy-notice/

Self refer to the Perinatal Pelvic Health Service by filling in the form below

If you are a health professional completing this form on behalf of someone else please let us know your name, role and contact information. If you are self-referring please start at the 'Full name' field. For health professionals referring a patient, please enter your name, role/ title and a contact telephone number and email address immediately below.

Full name *

Date of birth *

Hospital ID or NHS number This may be on any correspondence from the James Paget or the NHS - please supply this if you can.

Contact telephone number * Please check this is correct before proceeding

Alternative telephone number

Email address

Is or was your maternity care booked with the James Paget University Hospital?

Yes No

If you have ticked 'no' please let us know where you received maternity care

Which best describes the reason you are completing this form?

I am pregnant and experiencing some of the symptoms listed above I have given birth in the past 12 months and I am experiencing some of the symptoms listed above Other

If you ticked 'other' above please let us have some more information

Equalities monitoring - Ethnicity To ensure we provide the best care for everyone, we would like some additional information. You do not have to answer these questions if you do not want to. Your answers will be treated as confidential and they will not affect the care that you receive.

White - British White - Irish White - Any other White background Mixed - White and Black Caribbean Mixed - White and Black African Mixed - White and Asian Mixed - Any other Mixed background Asian or Asian British - Indian Asian or Asian British - Pakistani Asian or Asian British - Bangladeshi Black or Black British - Caribbean Black or Black British - African Black or Black British - Any other Black background Other ethnic groups - Chinese Other ethnic groups - Any other ethnic group Prefer not to say

What are the first four letters and numbers of your postcode? Please do not put your full postcode.

How did you hear about this service?

GP Midwife Poster Website Other

Yes, I give permission to store and process my data

Form Id