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08 July 2025
Babies and families in Suffolk to benefit from donor milk hub in Lowestoft

The Human Milk Foundation (HMF) and Lowestoft and Waveney Breastfeeding Support 
(LWBS) are delighted to announce a partnership that will see a donor human milk hub open 
in Suffolk for the first time. The Human Milk Foundation provides donor human milk to sick 
premature babies in hospital neonatal intensive care units across England & Wales and 
supports families at home through the Hearts Milk Bank. LWBS provide breastfeeding 
support to local families through community breastfeeding cafes, home visits from lactation 
specialists (IBCLCs) and the loan of breast pumps.

The hub launch at Waterlane Leisure Centre will take place on Sunday 6th July and will be 
attended by representatives from HMF and LWBS along with healthcare professionals, 
volunteers, families, milk donors and Blood Bikers. The Mayor of Lowestoft Councillor 
Nasima Begum and Kate Quilton - TV presenter who has supported the HMF since its 
inception, will officially cut the ribbon to open the hub.

Established in 2017, The Hearts Milk Bank is the largest non-profit human milk bank in the 
country, supplying donor milk to over 50 NHS Trusts and supporting hundreds of families in 
the community. The donor milk hub in Lowestoft will be the seventh Hearts Milk Bank hub 
to open in the UK and will be located at Waterlane Leisure Centre. The hub will enable more 
local parents to donate their surplus breast milk to the Hearts Milk Bank, which will help 
other families in need. Donor human milk can now be efficiently transported from the hub 
to local hospital neonatal intensive care units such as James Paget Hospital, where it is used 
to feed sick, premature babies who do not have access to their own mother’s milk.

Much like donated human blood, donor human milk can help save lives. When babies are 
born prematurely, receiving their own mother’s milk helps protect them against life threatening infections and supports their growth and development. However, if a baby is born early, sometimes their mother may be unable to provide enough of her own milk 
straight away. In this situation, donor human milk can act as a bridge, giving mum time and 
support to establish her own milk supply, and enabling baby to be fed with exclusively 
human milk which can help save lives.

Milk donors are breastfeeding mothers with more milk than their own baby needs. All milk 
donors undergo blood tests and lifestyle screening before their donated milk can be 
accepted. The Hearts Milk Bank works in partnership with the SERV ‘Blood Biker’ Volunteer 
network, who collect donor milk from donors at home and bring it to the Hearts Milk Bank 
laboratory in Hertfordshire, where it is pasteurised and screened by microbiology to ensure 
it is safe for the most vulnerable babies in hospital. Once the donor milk has passed these 
checks, it will then be transported back to the hub in Lowestoft where it will be stored in 
special medical grade freezers, ready to go out to babies in need.

These specialist freezers were purchased with the generous support of a grant from The 
Alexa Trust. Founded in memory of Alexa James, a premature baby born in 2015. Driven by 
their personal experience of loss, the charity’s mission is to turn this heartbreaking loss into 
something positive by providing practical help and financial support to families navigating 
the challenges of having a baby in neonatal care.

Felicity Webster, Director of Communications at the Human Milk Foundation said, “We are 
grateful to LWBS, Waterlane Leisure Centre, The Alexa Trust and James Paget University 
Hospital for their support which has enabled our Lowestoft donor milk hub to open. The 
Human Milk Foundation’s mission is to build a truly equitable service to enable families to 
donate and access donor human milk for their babies, free at the point of need, wherever 
they live within England & Wales. We are delighted to be working in partnership with LWBS 
to support more families in East Anglia.”

Kaya, CEO at LWBS said “We are grateful for the support given by the James Paget University 
Hospital, The Alexa Trust and Waterlane Leisure Centre to enable this collaboration. We are 
excited for the benefits this will bring to local families and continue committed to supporting 
all families who wish to donate breastmilk to have equal access to support and the tools 
they need. We are looking forward to launching the hub and working with the Human Milk 
Foundation going forward.”

To find out more about the Hearts Milk Bank and Human Milk Foundation charity go to: 
https://humanmilkfoundation.org/