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New Paediatric Emergency Department launched

01 November 2022

A group of our Paediatric Emergency Department staff, all dressed in fancy dress, stand with Woody Bear in front of a large mural featuring a palm tree design and parrots. 

A new Paediatric Emergency Department at the James Paget University Hospital is ready to open its doors to its first patients.

The new department is approximately double the size of the old facility, providing modern accommodation including a dedicated waiting room and more assessment cubicles, offering greater privacy for patients receiving treatment.

Part of the new unit - a corridor with glass doors along one side, leading to the treatment rooms.

The completion of the new unit is the latest in a series of improvements to our Emergency Department (ED), designed to give our patients a better environment when they visit our hospital.

Patients visiting the facility will use the main Emergency Department entrance but will then be shown to a brightly-painted waiting room, separate to the main ED waiting area.

From there, they will be called through to the new unit which has five assessment cubicles, each with sliding doors. Also in the unit is a reception area, triage area, well-being room, two resuscitation rooms, storage space, and a clean utility area which will house an automated medication dispensing system.

Head of Neonatal, Children and Young Person’s Service Justine Goodwin said:

“We are so excited about the opening of the new department, which is such an improvement on the facilities we have been using.

“Visiting a hospital can be a daunting prospect for our younger patients. The new department has been built with this in mind and provides more space, a quieter environment and greater privacy for patients and their families which is separate from the adult area”.

Woody Bear is pictured cutting a blue ribbon to officially open the new unit. Hospital staff including some dressed in nurses uniforms or blue scrubs, are visible behind him.

Pleasurewood Hills mascot Woody Bear officially opened the new department earlier today (Tuesday 1 November), supported by staff dressed up as popular children’s characters from film and television.

Completion of the new unit has helped the hospital’s paediatric team work towards one of their Flourish Pledges; the initiative, set up by Norfolk County Council, asks local organisations to commit to projects which help children and young people in the county to flourish.

The completion of the new unit is the latest in a series of improvements to the ED, which started in October 2020 with the expansion of the main department. This phase saw part of the hospital’s front façade extended towards the main car park and re-built, providing more assessment and treatment cubicles, a larger waiting room and more space for patient triage.

The next phase will involve further refurbishment work to create a better environment in which to treat ‘minors’ - patients who have attended the Emergency Department but are unlikely to need admission to a ward.

The creation of the new unit took 20 weeks, with construction carried out by Morgan Sindall, working closely with the hospital’s Estates Department. The work included the replacement of the ventilation system, including a new Air Handling Unit on a specially constructed gantry, and a new electrical system.

Three of our senior nurses, two dressed in paediatric tunics and one in a dark grey uniform Our Head of Neonatal, Children and Young Person’s Services Justine Goodwin, wearing a paediatric nurse tunic, and Dr Andrew Lindner of the Paediatric team stand behind the reception desk in the new unit.

Some of our team in the new unit.