The James Paget University Hospital (JPUH), The Queen Elizabeth Hospital King's Lynn (QEH) and The Norfolk and Norwich University Hospital (NNUH), have come together in a group model called the Norfolk and Waveney University Hospitals Group however each of the hospitals will continue to operate under its own name.
David Roberts - Interim Group Chair
David is a healthcare executive with more than 35 years’ experience across government, public and private sectors in the UK and internationally. His previous roles include Chief Executive of University Hospitals Coventry & Warwickshire NHS Trust, Director General of Health and Human Services in Tasmania and board member of the King Faisal Specialist Hospital & Research Centre in Saudi Arabia. He was also Global Health Industry Leader with the professional services network EY and currently holds various non-executive and chair roles.
David has contributed to a range of international health reform initiatives and continues to advise organisations on governance, digital strategy and system improvement. He has held academic and advisory appointments in the UK, Australia and the Middle East and remains active in supporting leadership development and organisational change across global health systems.
Professor Lesley Dwyer - Group Chief Executive
Professor Dwyer was the Chief Executive of the Norfolk and Norwich University Hospitals NHS Foundation Trust from March 2024 until she was appointed to the Group CEO role in spring 2025.
With 30 years healthcare management experience, Professor Dwyer has been the CEO of Central Adelaide Local Health Network over the last five years, the biggest health authority in South Australia with more than 18,000 staff.
She was Chief Executive of Medway NHS Foundation Trust in Kent between 2015 and 2018, where she helped lift the organisation out of quality Special Measures and into a well led “Good” rating from the Care Quality Commission.
Jo Segasby - Group Chief Delivery Officer
Jo has been appointed as the Group Chief Delivery Officer and Deputy Group Chief Executive of the newly formed Norfolk and Waveney University Hospitals Group.
She was previously Chief Executive at the James Paget University Hospital between Spring 2022 and spring 2025.
A registered nurse, Jo has worked in the NHS for over 25 years at Ipswich, Addenbrooke's and the Norfolk & Norwich University Hospitals. She was Operational Director for Surgery at the Norfolk & Norwich University Hospital from 2014. Jo joined the James Paget team in October 2018 as Associate Chief Operating Officer and became Chief Operating Officer in July 2019.
The Group Delivery Officer will perform a key role in developing the structures for the new Group, managing performance and driving clinical transformation, as well as overseeing the two new hospital programmes at both the Queen Elizabeth Hospital King’s Lynn and the James Paget University Hospital.
Marcus Thorman - Group Chief Finance Officer
Marcus Thorman was appointed as Group Chief Financial Officer in May 2025.
Marcus has held roles in various NHS trusts including a District General Hospital, a Specialist Trust, a Teaching Hospital and at Manchester University NHS Foundation Trust.
Ed Prosser-Snelling - Group Digital Director
Dr Ed Prosser-Snelling, Group Digital Director, is an Obstetrics and Gynaecology Consultant who continues to work as an endometriosis surgeon. He is focused on improving the quality and accessibility of patient care through direct clinical practice and advancing digital health initiatives.
He trained in the East of England, completing his specialist training in 2018. During this time, he joined the NHS England National Medical Director’s Clinical Fellowship programme at the Royal College of Obstetricians and Gynaecologists, giving him insights into health policy and governance. He also represented the East of England on the RCOG Council.
Ed joined the Norfolk and Norwich University Hospital in 2018 as a consultant and, shortly after, became Chief Clinical Information Officer and executive lead for digital health, joining the Trust Board as a non-voting member in 2022. He’s been instrumental in building the network of clinical and digital leads across Norfolk and Waveney hospitals that was essential in driving collaborative digital transformation. As an alumnus of the NHS Digital Academy, he’s led initiatives to improve IT infrastructure, cybersecurity and clinical systems, securing both board support and national approval for a digital strategy that includes a new Electronic Patient Record system.
Rachael Cocker - Group Chief Nurse
Rachael, who is currently Chief Nurse at Norfolk and Norwich University Hospitals, took up her new role on 15 December 2025 on a year-long secondment and will continue her NNUH role until 5 January.
Rachael has worked at NNUH for over 30 years, commencing with her registered general nurse training in 1991 with Broadland school of nursing and she later undertook training with the University of East Anglia as a registered midwife.
Throughout her career she has held various nursing leadership roles, gaining experience across all areas of healthcare delivery within the organisation. She is committed to upholding high standards of patient care, fostering interdisciplinary collaboration and ensuring the smooth operation of nursing, midwifery and AHP services.
Dr Rob Sherwin - Group Chief Medical Officer
Appointed December 2025
A Consultant Obstetrician and Gynaecologist, Rob was previously Medical Director for Specialised Commissioning and Health and Justice in NHS England, East of England for four years. His portfolio included strategic leadership across specialised services, equity-focused commissioning and regional medical governance.
He trained in medicine at Pembroke College, Cambridge, and the Charing Cross and Westminster Medical School in London. After initial clinical posts in London, he returned to the East of England to train in Obstetrics and Gynaecology at the Rosie Maternity Hospital, Cambridge, Hinchingbrooke and West Suffolk Hospitals.
Following his PhD and completion of his subspecialty training in Urogynaecology, he was appointed Consultant Obstetrician and Gynaecologist at the Whittington Hospital in North London. During his time there, he held several leadership roles including Clinical Director for Obstetrics and Gynaecology, Director of Research and Development and Associate Medical Director with responsibility for Appraisal and Revalidation. He also served as a Specialist Advisor to the Care Quality Commission, Secondary Care Representative on Bedfordshire CCG, and National Lead for Women’s Health for the Getting it Right First Time (GIRFT) programme.
Rob subsequently worked in Auckland, New Zealand, as Director of Women’s Health at Auckland District Health Board, where he led a large multi-disciplinary team and oversaw regional and national services including maternal-fetal medicine, gynaecological oncology and community midwifery.
Ian Walker - Interim Group Director of Governance (non-voting)
Ian has over 20 years' NHS executive leadership experience in roles covering corporate governance, risk management, communications and legal services. He was previously Director of Corporate Affairs at Cambridge University Hospitals NHS Foundation Trust and, prior to that, Director of Corporate Affairs and Trust Secretary at Barts Health NHS Trust in East London for 14 years.
Before joining the NHS, Ian worked at HM Treasury where he undertook a wide range of roles, including on health policy and funding. Ian's role at NWUGH is to lead the development of the Group arrangements for corporate governance and risk management.
Sally Collier - Non-Executive Director
Appointed December 2025.
Sally has had an extensive career in the Civil Service, most recently as Head of Place for the Civil Service Cabinet Office in the East of England.
She was the first Chief Executive of the Crown Commercial Service from 2014-16, and worked as the Chief Regulator and Chief Executive of Ofqual, a non-ministerial department reporting to Parliament, from 2016-20.
Stephen Javes - Non Executive Director
Appointed December 2025
Stephen was Chief Executive of the Orwell Housing Group for 27 years until September 2018, setting strategy, policy and the tone of the business. His oversight sought to ensure that solutions were found to care for people in an ever more challenging world and with an ageing population. Stephen brings a range of skills and a wealth of experience into this non-executive role having served on many private and public boards, and is the current Chair of the Lowestoft Places Board.
William Van't Hoff – Non-Executive Director
Appointed December 2025
William is a clinical academic who served as a Paediatric Nephrologist (kidney specialist) at Great Ormond Street Hospital alongside several regional and national clinical and research leadership roles.
In early 2020 he was appointed Chief Executive of the National Institute for Health Research's Clinical Research Network (NIHR CRN), a role he’s now retired from having led the organisation through Covid-19 and delivering the research response to the pandemic.
Some of his earlier positions include Chair of the Joint Medicines Committee at the Royal College of Paediatrics and Child Health, NIHR National Co-Director of the Medicines for Children Research Network and NIHR Director for NHS Engagement.
Professor Philip Baker – Non-Executive Director
Appointed December 2025
Prof Baker is the Pro-Vice-Chancellor for the Faculty of Medicine and Health Sciences at the University of East Anglia (UEA). He joined UEA in November 2024 from the University of Leicester, where he was the Pro-Vice-Chancellor, Research and Enterprise.
Jack Bowman – Non-Executive Director
Appointed December 2025
Jack is an accomplished and senior board level tech leader and founder with a long track record at the intersection of data, digital infrastructure and care transformation.
He has built and led multiple organisations across the UK and internationally, including platforms focused on data accuracy, consent, interoperability and safer digital pathways in both clinical and community settings.
As a founder and chief executive, he works at system level, designing data and connectivity infrastructure that improves intake, triage and access while supporting resilient, secure mission critical services. Alongside his executive roles he chairs and advises a portfolio of ventures through Oxbridge Investments and Capulet Group and other non-executive and advisory positions, bringing disciplined governance, risk and audit oversight to complex digital programmes.
His style is calm, collegiate and analytically rigorous, with a strong emphasis on public value, inclusion and measurable improvement in outcomes.
Jo Churchill – Non-Executive Director
Appointed December 2025
Jo’s early career was in retail, before moving to the building industry. She became a campaigner for Breakthrough Breast Cancer and was elected as a Lincolnshire County Councillor, taking an executive function and sitting on the health and wellbeing board.
She became the first female MP for Bury St Edmunds in 2015 and was re-elected in 2017 and 2019. She sat on the Women and Equalities and Environmental Audit Select Committees as well as several All Party Parliamentary Groups (APPGs) and founded the personalised medicine APPG.
In 2019, Jo was appointed Parliamentary Under Secretary of State for Prevention, Public Health and Primary Care, helping to lead the Government’s response to the Covid pandemic. Health is a life-long passion, especially using data and science to help the system function more effectively, deliver results and free-up time to care.
In 2021, Jo was appointed as Parliamentary Under Secretary of State with responsibility for Waste and Air Quality as well as Agri-Innovation and, in 2022, she became Vice-Chamberlain of the Household and a Government Whip. In November 2023, she was appointed as Minister for Employment. She did not stand for re-election in 2024.
Nikki Gray – Non-Executive Director
Appointed December 2025
Having graduated from the University of Birmingham with a BSc in Medical Microbiology, Nikki qualified as a chartered accountant with Ernst & Young before pursuing a career across the financial services and energy sectors. Her corporate finance role at TXU Energy (formerly Eastern Electricity) saw her leading asset acquisitions across Europe and, more latterly, working in executive roles at Aviva and Zurich Insurance. Nikki has delivered various significant transformation programmes.
Nikki is currently the Chief Operating Officer at Pikl Insurance Services Ltd, a local Insurtech. She has been a Governor at City College Norwich since 2018, where she currently sits on the Business Committee with previous roles on both the Curriculum & Standards Committee and the Audit Committee.
Jonathan Gardner - Executive Managing Director
Appointed 12 January 2026
Jonathan joined the James Paget after previously serving as Chief Strategy, Digital and Improvement Officer at Whittington Health NHS Trust where he was also responsible for neighbourhood working, communications, and corporate affairs as well as the Whittington Health Charity.
Prior to this role, he worked on cancer programmes and strategic development projects at University College London Hospitals NHS Foundation Trust. Jonathan’s previous NHS roles include operational management in specialist services at UCLH, followed by surgery and then the A&E and Medicine divisions at North Middlesex University Hospital NHS Trust. He has a varied background in both private and public sectors, having previously held several roles at the Department of Health as well as working as a management consultant and in business as a conference organiser.
Jonathan Barber - Director of Strategy & Transformation
Appointed as Director of Strategy & Transformation February 2018; permanent role from 1 March 2019.
Jon has worked at the hospital since 2014, initially as a joint appointment with the Great Yarmouth and Waveney CCG. He served as our Deputy Chief Executive between March 2023 and May 2025.
Jon previously held senior management roles in both local and central government and holds an MBA in public sector management.
Jonathan has held a number of other non-executive positions.
Responsibilities: Strategic planning, internal transformation and quality improvement; Trust lead for Norfolk and Waveney Partnership working.
Charlotte Dillaway – Chief Operating Officer
Appointed as Chief Operating Officer 28 May 2024
Charlotte has extensive experience working in both professional services and within the NHS holding the Director of Strategy and Planning role within the South East Essex Clinical Commissioning Groups between 2018-2019, and in Director roles at the Southend site of Mid and South Essex NHS Foundation Trust from 2019 to 2022.
Most recently Charlotte has held the joint role of Director of Delivery and Partnerships at Provide Community, a health and care community interest company, and Essex Partnership University NHS Foundation Trust .
Charlotte is a Fellow of the Chartered Institute of Public Finance and Accountancy (FCPFA)
Responsibilities: Operational delivery and performance, Hospital Management Board; Emergency Preparedness and Business Continuity; Decontamination; Performance management framework; Informatics; Health Records; Senior Information Risk Officer (SIRO).
Dr Rob Major - Chief Medical Officer
Appointed January 2025
Dr Major joined the James Paget in August 2024 as a Consultant in Emergency Medicine, and as Deputy Chief Medical Officer for the Trust.
He trained in the East of England and has worked as a consultant in several emergency departments in the region. He retired in 2022 as a Lieutenant Colonel, and Senior Medical Officer, after a career in the British Army (Reserves). He previously worked as a Deputy Medical Director at the East Anglian Air Ambulance, responsible for research and education, and his areas of expertise are research, leadership, and pre-hospital emergency medicine.
Responsibilities: Responsible Officer for medical and dental practitioners, medical revalidation, education and training, Caldicott Guardian, Information Governance, Mortality, Cancer, Medicines Management, Clinical Audit & Effectiveness, Research, Radiation, and (jointly with Chief Nurse) Clinical Practice.
Jacky Copping – Chief Nurse
Jacky started her career as an enrolled nurse at the James Paget and became a registered nurse in 1987. She then specialised in orthopaedic nursing and in 1998 was promoted to senior sister, overseeing the newly-opened orthopaedic rehabilitation ward at Lowestoft Hospital.
Four years later, Jacky was promoted again, this time returning to the James Paget firstly as a ward-based matron, progressing to Divisional Matron across the Orthopaedic and Accident and Emergency services.
Other senior roles followed, including two years as a project director for patient safety and Divisional Lead Nurse before promotion to Deputy Director of Nursing in 2017. She became our Chief Nurse in spring 2025.
Jacky received an MBE in the New Year’s Honours List 2021 for her services to nursing during the pandemic and was also awarded the prestigious Chief Nursing Officer Gold Award – one of just a handful given out nationwide to recognise outstanding achievements in the field of nursing.
Responsibilities: Lead for Nursing, Midwifery and Allied Health Professions; Joint Executive with Medical Director for Clinical Practice; Patient Safety and Experience, Clinical Governance, Safeguarding Lead; Nurse/Midwifery Revalidation; End of Life; Learning Disabilities; Dementia; Non-medical education. Director of Infection Prevention and Control.
James Taylor - Chief Finance Officer
Appointed March 2026
James joined us in March 2026 after previously working at Lincolnshire Community and Hospitals NHS Group, where he was Deputy Director of Finance.
During that time, he played a pivotal role in the creation of the new Group, which saw Lincolnshire Community Health Services NHS Trust and United Lincolnshire Teaching Hospitals NHS Trust come together under a single board and executive leadership team.
Before joining the NHS, James spent 18 years at BT, joining as a finance manager in 2005 and rising through the ranks to become Divisional Director of Finance for Openreach, the part of the BT Group responsible for building and maintaining the UK’s largest broadband network.
As such, he brings valuable and extensive experience from working at a strategic level for a major company, combined with his more recent experience within the NHS.
Responsibilities: Finance; Contracting; Procurement; Commercial Strategy; and Counter Fraud.
Deborah O'Hara – Director of People and Culture (non-voting)
Appointed 16 March 2026
Debbie is an experienced and values-driven People and Culture leader with a strong track record across the NHS, public services, and industry. She brings extensive experience in workforce transformation, cultural change, leadership development, and digital innovation within large and complex organisations.
She joined the James Paget from East Suffolk and North Essex NHS Foundation Trust, where she was Deputy Director of People and Organisational Development and led significant improvements in recruitment, retention, staff engagement, and workforce planning, delivering measurable improvements in staff experience, organisational culture, and financial efficiency.
Debbie is passionate about equality, diversity, and inclusion and is recognised for her visible, compassionate leadership style. Her approach aligns closely with our values and our commitment to supporting colleagues to deliver safe, high-quality care.
Responsibilities: Recruitment, retention, staff engagement, staff wellbeing, equality, diversity and inclusion, employee relations, business partnering, leadership development, organisational development, Electronic Staff Record, e-rostering, temporary staffing.
Charlie Helps - Head of Corporate Affairs/Trust Secretary (non voting)
Appointed June 2022.
Responsibilities: Trust Secretary: Board of Directors, Council of Governors, Trust membership; Trust’s corporate office, compliance and constitutional issues; Conflicts of Interest and Hospitality policy; Fit and Proper Person requirement implementation; Freedom of Information Act.
Alison Stace - Chief Delivery Officer
Alison joined the James Paget in October 2025 following years of experience working at East Suffolk and North Essex NHS Foundation Trust, most recently as Executive Director of Operations, Colchester Hospital and North East Essex Community Services.
Alison has more than 35 years of NHS service, beginning her career at Ipswich Hospital as a nurse, and has extensive expertise in Medicine, Urgent and Emergency Care, Cancer Care, Community Care and transformational change across a range of services.