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Accessibility - Providing an inclusive and equal service

The James Paget University Hospital NHS Foundation Trust is committed to providing an inclusive and equal service that gives every patient an opportunity to receive the healthcare they deserve in the best environment for their needs.

Information that is Accessible to You

Please let us know if you need information, such as letters or leaflets, in a different format, i.e. easy read, braille or a larger font size, or a different language, by letting the relevant department/ ward staff know in advance and when you arrive for your appointment.

If you have problems with your eyesight, hearing, speech or understanding what is said to you while you are at the hospital our team is here to help - please talk to them or make them aware. 

You can also contact the Patient Advice and Liaison Services (PALS) team for assistance by calling Great Yarmouth 453240 or emailing PALS@jpaget.nhs.uk

Accessible Information Standard poster, which says; Do you have problems with eyesight, hearing, speech or understanding what is said to you? Help us to help you - speak to a member of staff.

 

Need help with communication poster - this details how your needs should be met, if you need communication in a different format. If you need any assistance please speak with our Patient Advice and Liaison Service on 01493 453240 or email PALS@jpaget.nhs.uk

If you need help with communication our team must meet your needs. 

If this is not the case please contact our Patient Advice and Liaison Service on Great Yarmouth 453240 or email PALS@jpaget.nhs.uk 

Disabled access

If you require assistance during your visit, please approach the front desk on arrival at our hospital where our volunteers and porters can be made available to take you to your appointment.

Please see below for further information.