Call 4 Concern

Call 4 Concern is a patient safety initiative led by the Critical Care Outreach Team (CCOT), a team of experienced specialist nurses.

This enables adult inpatients and their significant others, to access help and advice if they have concerns regarding a noticeable change or deterioration in the patient’s condition.

We encourage you to speak to the ward nurse or doctor in the first instance. If, following this, you feel your concerns are not being recognised or acted upon, then you can make a C4C call.

The CCOT are a team of experienced specialist nurses who are available 24 hours a day, 7 days a week. They work within all areas of the hospital, to care for acutely ill patients, those at risk of deterioration and patients recovering from critical illness.

For more information, please download our leaflet below.