skip to main content

Visiting hours

Visiting hours

NB 01 SignVisiting times

General visiting times at the James Paget University Hospitals is 14:30 – 17:00 and 18:30 – 20:00.

There are some exceptions to these visiting hours which are:

Ward 8 (Ophthalmology Day Case): No visiting – day cases only

Ward 9: 14:30 - 17:00 and 18:45 - 20:00

Ward 10 (Paediatrics): 9:00 – 19:00

Ward 10 (Adolescents and Surgical): Open visiting until 19:00

Ward 11 (Pre and Post Natal): 15:00 – 16:30 and 19:30 – 21:00

Ward 17 (Haematology): Open visiting

Intensive Care Unit (ICU): 11:00 – 20:00

Neonatal Unit: Open visiting, parents only

Oulton Unit: No visiting for day cases. Overnight cases – visiting by arrangement

Charnwood Suite: Open visiting

Sandra Chapman Centre: No visiting – day cases only

In special circumstances it might be possible to visit outside these times but this must be arranged in advance with the Ward Manager or Matron.


You are very welcome to visit your relative or loved one during their stay at the hospital. However, patients on the ward do need rest because they are unwell and so we ask that visitors please do not spend too long with patients, as it can prove tiring. Please keep to 2 visitors to each patient.

If you want children to come and visit please let the nursing staff know. Please talk to the nursing staff if you have any specific needs regarding visiting.

Gifts such as flowers and balloons are attractive but can prevent staff maintaining a clean and safe environment.  We would be grateful if gifts of this nature are not bought to the ward.

Please ask your relatives/carers not to visit if they have a bug or infection, such as sickness, diarrhoea, colds or flu. Help us protect you and your fellow patients. For more information on Infection Control please click here.


Protected meal times

Protected mealtimes are specific times in the day when all non-urgent activities stop, so that patients may eat their meals without interruption or distraction.

During these times, visiting is restricted to visitors and carers who are actively assisting patients with their meals.

Protected mealtimes are:

Breakfast 7:30 – 8:30

Lunch 11:50 – 14:00

Supper 17:00 – 18:30


Family carers flexible visiting times

If you look after a vulnerable person and would like to continue to do so while they are in hospital, we are happy for you to visit them more flexibly in response to their individual needs.

A vulnerable person may be a child or they may be older, they may have a physical difficulty or mental health issue, they may have a learning disability or be affected by dementia.

Contact a member of staff to discuss what visiting times you think would work best for you.

Family Carer Lead - 01493 453028 /  07880 429372.

Family Carer Lead for the Louise Hamilton Centre - 01493 453100

Dementia Liaison Nurse - 01493 453731

Learning Disability Lead - 01493 453732

Palliative Care Team - 01493 452804