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Where to seek treatment

Don’t forget the alternatives!

Make the correct choice so that you receive the RIGHT CARE in the RIGHT PLACE from the RIGHT TEAM


GP, Local Pharmacy, NHS 111

Your GP can help you with an illness or minor injury unless it's out of hours, when you should call 111 (see details below).

If you have a common illness or injury, visit a pharmacist, who can provide confidential, expert advice and treatments for a range of common illnesses and complaints, without having to wait for a GP appointment. 

You can call 111 for all non emergency healthcare needs 

NHS 111 is a free to call telephone number for people wanting to access urgent healthcare but not needing to call 999. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. More information is available online at

You can also visit the NHS website ( and click 'Services near you' to find your nearest pharmacy or surgery.


Please use the NHS 111 website or dial 111 from any phone to determine which medical service you need