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Opening Times: Monday to Friday 8:30 – 16:30.
Telephone: Non-urgent enquiries - Answer phone - 01493 453373, Email - Urgent enquiries Switchboard - 01493 452452 - A diabetes nurse is available between 9am and 10am Monday to Friday.
Location: Southside (first floor), James Paget University Hospital

We provide clinical advice and services to patients suffering with Diabetes and Endocrine disorders.

The medical team offers full Consultant assessment and periodic review for outpatients as well as review and management advice during inpatient episodes.

Diabetes Team 2021 A

The Specialist Nursing Service has two key elements: the management of in-patients and support for patients attending Consultant-led diabetes clinics.

For patients managed by the community Diabetes Specialist Nurses, referrals are now dealt with via East Coast Community Healthcare (ECCH). They can be contacted via East Coast Community Access (ECCA) on 01493 809977.

For in-patients, referrals can be made by any of the staff looking after these individuals, though there should be good clinical reasons underpinning the referral.

The team has an established insulin pump service, with designated numbers of pump users.


What services are provided?

  • Queries relating to inpatient insulin doses and diabetic medication
  • Outpatient follow up referral
  • Dose adjustment
  • Insulin initiation
  • Diabetic education including blood glucose monitoring where individuals have Type 1 diabetes.
  • Medical Student teaching
  • Nursing induction and mandatory training
  • Education for clinical staff in the hospital

How can I get a referral?

Patients can be referred by GPs and Practice Nurses via the national NHS electronic referral system.

Key information to include with the referral:

  • blood glucose levels
  • HbA1c; eGFR (within the last 12 weeks)
  • current therapy
  • relevant medical history
  • purpose and objective of the referral
  • any indicative social history

How can I contact the department?

Non-Urgent Enquiries: Answerphone: (01493) 453373

We will endeavour to respond to messages and emails within 48 hours, though this is not always possible due to ward priorities.

Urgent Enquiries: Switchboard: (01493) 452452
A diabetes nurse is available between 09:00 – 10:00 Monday – Friday

Perioperative Diabetes Specialist Nurse for Surgery

Kim Howson
Phone: 01493 453082


Useful information 

Below you will find a number of information leaflets that may be of interest or of use. This includes 'Keeping well while you wait for your operation'. Developed by GIRFT, this guide is to support the health and wellbeing of people with diabetes as they await surgery.


Key staff

Key staff

Diabetes Specialist Nurses:

Rachel Ruddick  

Emma Gough 

Joana Roriz

Cassie Pembroke

Kim Howson (Diabetes & Surgery)

Ana Da Silva

Lucy Youngman

Diabetes Nurse Administrator

Laura Tovell 

Non-urgent enquiries

Answer phone - 01493 453373

Email -

Urgent enquiries

Switchboard - 01493 452452

A diabetes nurse is available between 9am and 10am Monday to Friday.